Política de envío

Shipping Terms

Effective Date: [08/25/2026]
Our orders are typically produced within 2 business days after payment confirmation. Please note business days exclude weekends and US public holidays.
Once production is completed, standard delivery normally takes 5‑7 business days to reach the customer’s physical shipping address or email address for digital‑related deliveries. Delivery timeframes are estimates and not guaranteed.

Important Notes

  1. Production and delivery timelines start counting from the date your payment is fully confirmed, not from the date you place the order.
  2. Factors beyond our control, including carrier backlogs, weather disruptions, customs delays, incorrect customer‑provided address information, may lead to delivery delays. We are not liable for delays caused by these external circumstances.
  3. It is the customer’s obligation to provide accurate and complete shipping address or email contact information. Additional costs and extended lead‑time may occur due to wrong, incomplete or updated addresses provided by customers.
  4. If your package shows as delivered per carrier tracking information but you have not received it, please contact us within 7 calendar days. We will assist you to open an investigation with the shipping carrier. Claims for lost packages will not be processed after this period.
  5. We do not guarantee exact delivery dates. No refunds will be granted for orders delayed due to third‑party logistics issues, unless otherwise determined under our return & refund policy.